StudentsReview :: Grand Canyon University - Extra Detail about the Comment
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Grand Canyon University

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"Individual" treatment
He cares more about Friendliness than the average student.
Date: Dec 31 1969
Major: Nursing (This Major's Salary over time)
Well, let's see. I enrolled in the MSN program which was scheduled to begin this fall. I developed some very serious and unexpected family changes that forced me to delay admission. Instead of being supportive and working with me, this "Christian" Institution held me accountable for 25% of the tuition due after only 5 business days had passed. Had I been on a semester schedule this would have been OK, but online classes are every 8 weeks. I am being forced to pay 25% for a class that does not even start until October.

Their excuse?

We work on a semester program and we have no choice but to charge you.
Of course, other institutions do not work this way. Iknow of plenty of semester institutions that offer 8 week online programs…they offer 8 week students a separate deadline for each class. It is a violation of both Christian and business ethics to charge for services that have not been given. Regardless of what policy they claim to be using…it cannot be justified by a moral standard of right and wrong.

I expressed my dissatisfaction with both the heartless manner in which I was treated and with the institutions ethics. I was informed that Christianity had nothing to do with it, they were running a business.

The kind people I met when they were trying to attract my "business" turned into a bunch of strong arm thugs. They violated the very principles they profess to hold.

I would think very seriously before I committed to an online education through this Institution. There are many organizations that claim Christian values in order to attract business, but when push comes to shove it goes by the wayside.

I can only thank the LORD that I found this out before I invested two years in their program.

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