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National University

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Date: Nov 22 2010
Major: English (This Major's Salary over time)
The academic quality of National University is well above average, especially if you're lucky enough to find a program that's offered onground in a traditional classroom. Online education, though convenient and a strength of the university, tends to be less predictable in terms of instructor quality, and many instructors have not yet learned how to really engage with students online. Many of the instructors also teach at other top quality public and private universities, so provided they're comfortable with the accelerated 4-week class format, and versed in best practices for online education, the instruction here can be compared favorably with any other 4-year liberal arts or technical college.

Where National University really suffers is in administration and financial aid. The university is understaffed and systems are woefully inadequate; thus many important matters related to records, financing and progress toward graduation may be overlooked through no fault of the student. Students receive minimal guidance since staff is overworked, and must be exceptionally self-reliant and pro-active to get the service they need; even then major blunders can occur. Be especially careful and attentive to financial aid; make sure that you understand the full cost of your program and any classes that you might be expected to fund on your own. The university seems to want to minimize overhead by inadequately training staff and paying them below market. In the long run this works against the university as students may leave their program with a bad taste from the administrative and financial problems they had overshadowing what was an above-average academic experience. In the end, one cannot be proud of a university where one had such shoddy experiences, and this is no way to think about one's alma mater.

commentI feel exactly the same way about the financial aid/administrative department. I thought i was the only one that wanted to pull my hair out abou this!
responseFinancial Aid is truly a nightmare, if you can hack your way through it though the program is good. Just be ready to beat your head into a wall when told completely different answers from everyone you talk to about financial aid…
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