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U of M Dearborn is a great facility. If you want the big degree without having to deal with Ann Arbor, this is the best satellite. If you work full time like myself, this is the best way to go. I will say, as a commuter college, they could do more to help out the afternoon students. Other than that, I found the staff overall welcoming and knowledgeable. There are of course, the bad apples- but hey, there is in the work force too. Part of the degree is learning to rise above and succeed regardless of uncontrollable factors.