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When I was in computer science my academic advisor spoke to me condescendingly. When I switched to a biology major and was forced to see my advisor for a hold, he gave me no help and when I pushed him for his helpful opinion about a class I needed to take in the summer he basically told me to just sit and wait and hope the class is available. I e-mailed another university who actually provided me with a helpful alternative. The fact that I had to go to a different school to get help, just demonstrated how ill-informed they are. Also, financial aid gave me two different answers to the same questions which then cost me my financial aid. I was not happy.