Keiser University Ft Lauderdale

Date: Feb 01 2013
Major: School of Information (This Major's Salary over time)
Do not waste your time and money. I am an adult who was in the business world for many years. I am used to dealing with people in a professional and honest manner. In one semester my book orders were incorrect once, not sent another time and then I was double billed. I needed to speak to three different people before I found someone who was WILLING and then able to correct the issues. This is the tip of the iceberg. Attempting to transfer has been a complete nightmare. It has been more than six weeks and Keiser still is unable to complete the necessary changes to my financial aid package and they will not release my transcript to my new school. It is nearly impossible to speak to a knowledgeable person. They are either not in the office, at lunch or unavailable. No one has voicemail, not even the Dean! How can no one at a university have voicemail? You can leave a message with the person that answers the phone but your calls are never returned. It certainly tells me something about their level of professionalism. I am now forced to file a complaint with the Federal Student Aid School Participation Team who will hopefully eventually straighten out this mess. I will however miss an entire semester thanks to their incompetence and/or indifference. Keiser University has no interest in helping once they found out I was transferring. I am sure a reputable school would have taken care of this in a timely fashion. Run away! You?ll never regret it.