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The University of Phoenix Phoenix Campus

How this student rated the school
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Describes the student body as:

Describes the faculty as:
Arrogant, Condescending, Unhelpful, Self Absorbed

Not so bright
Lowest Rating
Educational Quality
Highest Rating
Useful Schoolwork
She cares more about Safety than the average student.
Date: Jul 27 2007
Major: Social Work (This Major's Salary over time)
I enrolled with U of P in March of 2007 after much over the top persueding from the counselor who contacted me. To start with, she would not accept the fact that I didn't have to start right away. She pushed through the paperwork for financial aid so that I could start classes in about 10 days. I was told that aid had been approved and everything was covered with the aid. I decided about 2 weeks in to class that I did not want to continue with them. I did not like their format of teaching, nor did I agree with the pressure of constantly attending class. I then informed not only my councelor of this,but my financial aid rep as well. I did state that I would finish the 2 courses I was taking, but asked to be withdrawn from the school afterwards. I finished the classes, received an A, and thought the withdrawl from the school was going to be taken care of. I notified the financial rep again that I wished to withdraw. Nearly 2 months later, I have not received the excess financial aid funds that I was told I had and would be getting. Thus, I called U of P and the results have been a nightmare. I still have not been withdrawn from the school, depsite numerous phone calls as well as emails. Now, the school claims to hagve sent back half of my financial aid to the lender it came from. I contacted the lender, to be told that they had not recieved this money. The school said the Department of Education told them to send the money back, but cannot send me proof of this. The Department of Education said they had nothing to do with it and that it is between the lender and the school. So now U of P is trying to tell me that I owe them over $700 for classes, when they are the ones that sent the money back after the class was paid for in full. Not only that, but U of P did not cancel my 2nd disbursement from financial aid, and therefore I cannot get any aid from the school that I was hoping to attend in a few months.

Due to the lack of action on the part of U of P, as well as them sending the money back to the lender for no valid reason, I may have to pay in full to U of P (which I cannot afford to do), or have them turn it over to a collection agency and have a black mark on my credit.

In my research, I have found that I am not the only one to be scammed by the University of Phoenix. I feel that others need to be aware of the practices of this school so that they do not suffer the same headaches that I am going through.

responseFinancial aid will not cover dropped or failed classes. You said that you received an A in your first block and financial aid should cover that. After you withdrew, UoP has to send any funds that were left over back to the lender. This process can take a long time; sometimes even up to six months. If you did not pass the class or you withdrew before the end of the nine weeks, then you would own UoP money and all funds would be sent back to the lender. So what I am getting from your "complaint" is that you have no idea how financial aid works. Thats all. You could try to research that before bashing UoP. That school was rated number three in the whole world.
commentMaybe many of the people who complain should look into the spelling errors on their pages containing their complaints, the errors are not "few and far between"
response"I did not like their format of teaching, nor did I agree with the pressure of constantly attending class." You don't like pressure or attending class - whatever possessed you to go to college??? Sorry, but this is, to use my kid's words, "lame." College is pressure - and your finacial aid requires you to be in attendance or the school is required to send the funds back.
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